1. Overview

Tripora is an iOS and Android app that helps you discover places nearby. This Privacy Policy explains what information is processed when you use the Tripora app and when you visit www.tripora.info.

By using Tripora, you agree to the practices described in this policy.

2. Information We Process

2.1 Location

Tripora uses your device location to find places near you, show them on the map, and calculate walking and driving times.

Location may also be included in anonymous analytics events when you search for places (latitude, longitude, and search radius).

If you save a place to a collection, its coordinates are stored in our cloud database together with the place details.

2.2 Account and Profile

When you first open the app, Tripora creates an anonymous account through Firebase Authentication. This gives you a unique user ID (UID) so your saved data can be stored in the cloud.

If you choose to save places to collections or publish Stories, we ask you to provide:

Username (display name)
Email address

These are stored in Firebase Firestore under your user profile.

You can use Tripora to browse and discover places without providing a username or email. Collections and Stories require this optional profile step.

2.3 Saved Places and Collections

When you save places, we store:

Place title and description
Coordinates (latitude and longitude)
Image URLs
Country/language code
Date saved

Collections may also include a name, emoji, creation date, and a share token used to open the collection via a link.

Collections are public by default. Anyone with your collection link can view the places in that collection.

2.4 Stories

If you publish a Story from a collection, we store:

Your user ID and username
Collection name and cover image
Optional caption you write
Creation date and expiry date (Stories expire automatically after 7 days)
View count

Stories are visible to other Tripora users in the app.

When you view a Story, we record that your user ID viewed it and when, to show viewed/unviewed state and update view counts.

2.5 AI Mode

When you use AI Mode, Tripora sends a request to DeepSeek (a third-party AI provider) containing:

Your device language
Information about nearby places: title, short description (up to 200 characters), distance, estimated walking and driving times, and language code

We do not send your email, username, or Firebase user ID to DeepSeek as part of this request. DeepSeek may still process standard request metadata such as IP address under its own privacy policy.

AI Mode usage limits are tracked locally on your device.

2.6 Analytics and Diagnostics

Tripora uses Google Firebase services:

Firebase Analytics — anonymous usage events (for example, when you search for places, including approximate location and search radius)
Firebase Crashlytics — crash reports and basic device information to fix bugs

2.7 Push Notifications

If you allow notifications, Tripora uses Firebase Cloud Messaging. Apple Push Notification service (APNs) and Firebase may process device tokens needed to deliver notifications. The app may store the Firebase messaging token locally on your device.

We do not currently use push notifications to send marketing messages without your consent.

2.8 Data Stored Only on Your Device

Some preferences are stored locally and not sent to our servers, including:

Tutorial completion status
AI Mode auto-generate preference
AI Mode daily usage count
Cached username (for convenience)
Notification permission status

3. How We Use Information

We use the information above to:

Show nearby places and routes
Save, organize, and sync your collections
Publish and display Stories
Generate AI summaries through DeepSeek
Share collections via links
Improve app stability and understand how features are used
Respond to support requests

We do not sell your personal data.

4. How Information Is Shared

We share information only in these situations:

4.1 Service Providers

Provider	Purpose	Data involved
Google Firebase (Google Cloud)	Authentication, database, analytics, crash reporting, messaging	User ID, profile, collections, Stories, analytics, crash data
DeepSeek	AI Mode summaries	Place metadata, device language
Google Maps Platform	Map display	Location
Wikimedia / Wikipedia	Place descriptions and photos	Location-based queries
YouTube / Google	Curated video Stories when no user Stories are available	Public channel metadata only; no personal data sent
Apple	App distribution, push notifications, in-app systems	Per Apple's policies

Each provider processes data under its own privacy policy.

4.2 Other Users

Stories you publish are visible to other Tripora users.
Collections shared via link are visible to anyone with that link.
Your username appears on Stories you publish.

4.3 Legal Requirements

We may disclose information if required by law or to protect rights, safety, and security.

5. Data Retention

Stories are automatically deleted from active display after 7 days (expiry date is set at publication).
Collections and saved places remain until you delete them or request account/data deletion.
Analytics and crash data are retained according to Firebase/Google default retention periods.
Anonymous accounts persist until you request deletion or we remove inactive data as described in our Terms of Use.

6. Your Choices and Rights

You can:

Decline notifications in iOS Settings
Use the app without a profile (without collections and Stories)
Delete saved places and collections within the app
Delete your account and data directly in the app (gear icon → Delete Account), or visit tripora.info/delete-account for step-by-step instructions. You can also email us at developer@zinno.app

Depending on your location, you may have additional rights (access, correction, portability, objection). Contact us and we will respond within a reasonable time.

7. Children's Privacy

Tripora is not directed at children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

8. International Transfers

Your data may be processed in countries where our service providers operate (including the United States and other countries where Google Cloud and DeepSeek process data). We rely on appropriate safeguards provided by these services.

9. Security

We use industry-standard measures through Firebase and secure connections (HTTPS) for API requests. No method of transmission or storage is 100% secure.

10. Website (www.tripora.info)

This website does not collect personal data unless you explicitly accept cookies. If you accept, anonymous analytics may be loaded:

Google Analytics 4 — anonymous usage statistics with IP anonymization
Microsoft Clarity — session recordings and heatmaps for UX improvement

You can withdraw consent by clearing your browser's local storage.

11. Changes to This Policy

We may update this Privacy Policy when the app or website changes materially. The "Last updated" date will change accordingly. Continued use after updates means you accept the revised policy.

12. Contact

Questions or data requests: developer@zinno.app